FAQ

What is your turn around time?
Our normal turnaround time is two days. For example, if you drop off on Monday your clothes will be ready on Wednesday. We always offer next day service at no extra charge. Same day service is available Monday – Friday at our Drive Thru location on Remington. Clothes must be dropped off by 9:00am for same day service. Same day service is not available at our Shaw & West location.

I have a spot on my garment what do I do?
The best thing you can do for your garment is to simply bring it to us. We are professional spot/stain removers, please just tell us what exactly is on your garment and we can take proper action. Do not use over the counter spot removers or attempt to remove it with water.

Do all spots come out?
The majority of all spots do come out if removed by a professional drycleaner. If anybody can remove your spot, WE CAN!!

Do you clean leather garments?
We currently do not clean leather garments in our facility. We do however outsource them to Snow’s Cleaners located in Stockton, CA.

Do you reweave garments?
We do not have a local reweaver; we send garments to be reweaved to WithOut A Trace Reweavers in Chicago, IL.